Shipping policy
Orders are processed within 3-5 business days (excluding weekends and holidays).
During high-demand periods (e.g., holidays or sales), processing times may extend slightly. We appreciate your patience!
We offer shipping across the United States. Rates are calculated at checkout based on your location and the weight of your order.
Estimated Delivery Times:
• Standard Shipping: 3-7 business days
• Expedited Shipping: 2-3 business days (available at checkout)
Please note: Delivery times are estimates and may vary based on carrier delays or unforeseen circumstances.
Free Shipping
We offer free shipping on all orders over $75 (before taxes and discounts).
International Shipping
At this time, we only ship within the United States. Stay tuned as we work to expand our reach!
Order Tracking
Once your order has shipped, you’ll receive a confirmation email with a tracking number to monitor its progress. Please allow up to 48 hours for tracking information to update.
Damaged or Missing Items
If your order arrives damaged or incomplete, please contact us at info@irisdahliaapothecary.com within 7 days of receiving your package. Include your order number and photos of the damaged items so we can resolve the issue promptly.
Lost or Delayed Packages
We are not responsible for packages lost or delayed by the carrier. If you experience any issues, we recommend contacting the shipping carrier directly. However, feel free to reach out to us for support!
Happy Shopping! 💕
- The Iris Dahlia Apothecary Team